Refund & Return Policy

We want you to be happy with your purchase. If something is wrong, we will make it right.

Return window

You may request a return within 30 days of delivery.

Conditions

Items must be unused, in original condition and packaging. Some items may be non-returnable for hygiene or safety reasons (these are marked on the product page).

Damaged, defective or wrong items

If your item arrives damaged, defective, or is not what you ordered, contact us within 7 days of delivery with photos at support@yuvacomfort.com. We will send a replacement or issue a full refund at no cost to you.

How to start a return

Email support@yuvacomfort.com with your order number and reason. We will reply with instructions. Please do not send items back before receiving confirmation.

Return shipping

For a change-of-mind return, the customer covers return shipping. For damaged, defective, or wrong items, we cover it.

Refunds

Once your return is received and inspected (or your claim is approved), we issue the refund to your original payment method within 5–10 business days. Original shipping fees are non-refundable unless the return is our fault.

Cancellations

Orders can be cancelled for a full refund before they are processed or shipped. After shipping, the return policy applies.

Questions? support@yuvacomfort.com